Draft for legal review before launch.

One purchase per lifetime

Each customer may purchase one Onelys ring. Orders whose name, mobile number or email match a previous qualifying purchase are refused. Attempts to evade this rule may result in cancellation.

Payment

An order is confirmed only when payment is verified by our payment provider or, for cash on delivery, when the parcel is accepted.

Ownership record

The ownership record is locked permanently by the recipient. Onelys cannot transfer, unlock or reassign a locked record except under the documented recovery policy.

Returns

See the returns and refunds page. A refunded order may, at our discretion, release the lifetime entitlement.